FAQ
Why is the brand named Studio 51?
We decided on the name as a combination of the term "Studio" to express the small, creative and handmade character of our operation, and the number "51" paying reference to thefamous dossard number 51which brought many professional cyclists good luck and victories.
Where are you guys based?
We live, work and bike in Rhode Island, the smallest of all US States. Aside from it's fantastic beaches, the Ocean State is widely known as center of jewelry manufacturing.
Do you make your jewelry from used bicycle parts?
Frankly, this was the original idea when we started, but it's not that simple to achieve this. Currently we are using recycled base metals. While there might be some old bicycle parts in there, we are currently working on a project to launch a collection 100% made from recycled used bike frames and other parts. Stay tuned and sign up for our newsletter to be the first to know when this capsule collection hits the road.
Do your charms and pendants come assembled on a chain?
Yes they do. We offer a selection of chain styles and lengths to choose from on the product pages, and you will receive your charm assembled with the chain. We also offer all our chains separately for purchase, in case you can't decide or want to have more options to switch. Please contact us for help or advice.
Can I wear your jewelry in the shower or outside when it rains?
Unless otherwise stated under product features, we do electroplate our brass charms with a baked satin lacquer to add durability and longevity to the finish. Therefore you may keep them on while showering or biking in rain but you should dry and polish afterwards with a soft tissue. As with all 14k gold and silver plated jewelry, we recommend to avoid extensive and regular water exposure as this might shorten the lifespan of the item.
Do you also offer other products than jewelry?
At Studio 51 we do focus on crafting unique jewelry designs only. But we have another shop named Mile 51 selling premium cannabinol products for cyclists. If you're interested please visit us here: mile51.co
What is your shipping policy?
We're not fans of shipping fees either and try to minimise charges (driven by weight and dimensions) by only using light, flat pouches to pack and present our goods, and flat protective bubble mailers for shipping. All items are made from recycled materials. Please find more details on shipping options here.
Do I need to pay import duties and fees when you ship into my country?
This depends where you live, but for the European Union there are import taxes you might have to pay upon delivery of the package. This is something not in our control and differs from country to country. You might want to check with your local tax and custom authorities.
How do I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Once you have received this email it takes 24-48 hours for your tracking number to be active. Please keep in mind delivery dates may change due to inclement weather conditions or holidays.
Orders will not be shipped on the following holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
- ...and on really exciting stages during Tour de France, Giro d'Italia or La Vuelta (just kidding)
Are you offering gift packaging?
We are all about recycling and keeping waste to a minimum, and do not offer extra gift boxes or wrapping. However we believe that our packaging makes for a great "unboxing" experience, plus we always include a few cycling stickers and postcards.
Do you guys bike to work?
That's a rhetorical question, right?